From your first conversation to months of ongoing oversight - here’s what working with CareLink at Home looks like.
We start by listening. A 20-30 minute conversation - by phone or video - to understand the individual’s living situation, health background, daily routine, and the family’s key concerns. No pressure, no script.
Based on the consultation, we recommend the right starting point - from a simple medical alert to a full Care Oversight Bundle. We match the technology to the person. If a simpler solution is right, that’s what we’ll say.
Once you’re ready, we send a service agreement and payment link for electronic signature. For medical alerts, devices ship within a few business days. For the Care Bundle, we schedule a professional installation visit.
A CareLink at Home team member comes to the home to install sensors, configure alert settings, test everything, and walk the individual and family through how it all works. We don’t leave until everyone is comfortable.
Our team watches the dashboards during weekday hours and acts on alerts per the protocol set during setup. The family point of contact receives regular communication when something noteworthy occurs.
Every two weeks our Navigator reviews system data and produces a Wellness Summary Report with observations, trend analysis, and actionable recommendations. We hold a monthly check-in call with the family point of contact to review and discuss.
What CareLink at Home provides and how it fills the gap.
How our medical alert systems provide immediate emergency response at home and on the go.
How CareLink at Home supports referral partners.
A free consultation is where every CareLink at Home relationship begins.